The National Automobile Club (NAC) appreciates the trust you place in us. You trust us with private, personal information when, as Members, you join the club. Commercial customers, likewise share business information when purchasing road services from us. We are committed to protecting your private information. NAC does not sell information about you to others.
We collect personal information about you from:
- The information you provide on applications or other forms (such as your name, address, telephone, or credit card number).
- Your transactions with us (such as your payment history and service usage information).
- The information you provide on visits to our website.
Description of Service: In order to dispatch roadside assistance, National Automobile Club (NAC) may need to obtain your location using your mobile phone. If this is necessary, NAC will ask for your consent and permission for your wireless carrier to share your current location with us.
There is no representation, warranty or guarantee of accuracy, completeness or timeliness of any location data, product or service.
Opting Out: You may opt out of the service by declining to give consent and permission. If you choose to give consent and permission to be located, you are automatically opted out when the service is completed. You will not be located again until the next time that you call for roadside assistance and give your consent.
We treat your information with respect and concern for your privacy. We do not disclose any nonpublic personal information about our members, former members, customers, vendors, employees, or job applicants to anyone, except as required or permitted by law.
We collect personal information (for example, name, address, telephone, credit card number) on our web site only when you voluntarily provide it to us. Only your domain is recognized when you visit our website; your individual e-mail address is not.
Information sharing and use
NAC does not sell information about you to others. If you only browse our web site and do not supply any information, you will not receive unsolicited e-mail, telephone calls, or other marketing materials from NAC as a result of your visit.
Browsers & Security
We use Secure Socket Layer (SSL) encryption technology. SSL protects information as it crosses the Internet. You can tell if you are visiting a secure area by looking at the padlock symbol at the bottom of your browser screen. If it is "locked," you have a secure session.
NAC has security measures in place to protect the loss, misuse, and alteration of your personal information. Our servers are located in the United States of America and are designed to prevent unauthorized access.
Links to other sites
Our NAC web site may contain links to other web sites you can visit. These other web sites are not under NAC's direct control, and they may collect information about you that NAC does not. We are not responsible for the privacy practices or the content of linked web sites.
We limit employee access to customer information to those employees with a legitimate business reason for such access. We maintain physical, electronic and procedural safeguards to protect your personal information from being accessed by unauthorized persons.
Please be aware that we may periodically update or revise this Statement. Please check the Privacy Statement on this web site for any changes.